Tramo-NXLL USA At Home Logistics Services:
Cloud 9 Advisor / UCAAS INC. has been instrumental in analyzing our needs, shaping desired outcomes, and designing multiple solutions that fit the multiple services that we needed. Our Advisor did the heavy-lifting in sourcing, recommending, and negotiating cost-effective and feature-rich solutions from reputable and reliable providers. Our Cybersecurity, cloud phone system, SD-WAN, and High-Speed Fiber Connectivity needs for all of our sites across the U.S. were professionally handled. For the past 8 years, our Cloud 9 Advisor / UCAAS INC. has been an additional resource to our IT and Operations team and has been fully engaged and responsive to our needs and co-managed projects, implementations and vendor matters. Recently we needed a cost-effective Cybersecurity solution to protect against email phishing and endpoint device protection. He researched and recommended a vendor that provided many more security features under one consolidated platform for a very reasonable cost. Our IT Manager is very satisfied with this service, and I am very satisfied with Cloud 9 Advisor / UCAAS INC. Our net project is migrating to Microsoft Teams phone system, and we will utilize Cloud 9 Advisor / UCAAS INC. to assist us.

Parsa Mohebi Hair Restoration:
Medy at Cloud 9 Advisor / UCAAS INC. has been my go-to advisor for all of our business technology questions and needs. When we needed to replace our aging phone system, he guided us towards a cloud UC solution that would allow us to connect and centralize multiple offices and even remote users under one seamless platform. He attended every meeting with our operations manager until the projects were completed. When I needed to deploy service for a user at a remote office very quickly, he worked with the provider to creatively provide a soft phone solution right away. The benefits of using a Trusted Advisor like Medy is that I don’t have to know all the technologies, I won’t have to talk and negotiate with multiple suppliers, I can always escalate matters to him if needed, and he gets me better pricing.

POMS and Associates Insurance Brokers:
Seven years ago, when we were unhappy with our phone provider, our Cloud 9 Advisor / UCAAS INC. was able to go his network of multiple providers and select the ones that could meet our needs. He then qualified the best for our needs and scheduled presentations, demos and free trials. We had specific needs with regards to call routing for each of our locations, our agents, as well as soft phones and back-office integrations. His recommended provider was able to address all the requirements and do a proof-of-concept. I know that whenever I need a business technology solution or require information, my Cloud 9 Advisor / UCAAS INC. will be available to assist.

Central Valley Regional Center (CVRC) non-profit:
We are a non-profit organization with 800 users that provides services to children and adults with developmental disabilities. We needed to enable remote workers, and our old Cisco system just could not do it reliably. Medy at Cloud9 Advisor and its provider UniVoIP helped us capitalize on our Microsoft investment and migrate us to a MS Teams Voice solution, along with native Teams SMS, and even overlayed non-Teams services such as virtual faxing, external paging, and parked numbers. We also needed a managed EDR (MDR/XDR) solution as well as Gap Assessment, HIPPA Security Training and email Phishing Simulation, all of which were sourced and managed by Cloud9 Advisor to the point of final decision. The benefit of using Cloud9 Advisor as our business technology advisor is that they identify the best solution and oversee everything from start to finish and we can count on them as a trusted partner.

City Dental Centers:
We have always relied on Cloud 9 Advisor / UCAAS INC. for our office technology needs and questions. Our advisor is responsive, thorough and knowledgeable. We are recently evaluating the replacement of our hosted VoIP and server data storage capacity. Our advisor is researching and will qualify cloud phone systems and a cloud storage solution. I run six dental offices with multiple dentists and staff and don’t really have time to learn about all different technology solutions, locate the best vendors and talk to multiple sales reps. Having a trusted technology partner by my side is very valuable to me.

Techneologic
I am a very busy IT Manager for a multi-national transportation company and always stretched too thin across multiple projects and tasks. I needed to implement a better email phishing and EDR solution quickly. I had to do my due diligence, but I dreaded contacting multiple companies and talking to multiple salespeople. I reached out to Cloud 9 Advisor / UCAAS INC. , who had assisted us with our Cloud phone system, Internet and SD-WAN in the past to see if they can assist. They did a thorough needs analysis, budget evaluation and did all the heavy lifting to source and selected the top three providers for our needs. They negotiated and obtained preliminary quotes, and I was completely shielded up to the point that I wanted to engage and see demos and get free trials. I was nicely surprised by a provider that not only had the solution for I needed, but the same package included multiple modules under one platform that were essential to our Cybersecurity posture as well. They even attended every post sales project and status meetings to make sure everything is going smoothly. It is no brainer to use a trusted advisor like Cloud 9 Advisor / UCAAS INC. Cloud 9 Advisor / UCAAS INC. instead of going direct. You get better pricing and have an advisor as an additional resource to assist throughout the life of the contract.